Help Center

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Getting Started

How to enroll in a course

Getting Started

Open the course catalog, choose a course, and select the enrollment option shown on its details page.

Where to find your learning dashboard

Getting Started

Sign in and open Dashboard to see enrolled courses, current progress, and earned certificates.

Courses & Learning

Can't access my course

Courses & Learning

Confirm that you are signed in with the account used to enroll, then check My Learning for the course.

Understanding course progress tracking

Courses & Learning

Course progress updates as required lessons and activities are completed from the course player.

Learning Paths

What is a Learning Path?

Learning Paths

A Learning Path is a curated sequence of courses. Enroll in the path itself to track path progress, unlock sequential courses, and earn an enabled path certificate.

Starting and continuing a Learning Path

Learning Paths

Open Learning Paths from the catalog, review the curriculum, then enroll for free or buy the published version. Continue from My Learning or Learning Paths in your learner dashboard.

Institutional Programs

How institutional Programs work

Institutional Programs

Programs are institution-led learning experiences that can combine Learning Paths and standalone courses with a cohort, facilitators, deadlines, announcements, assignments, and a separate credential.

Joining and completing a Program

Institutional Programs

Join through an institutional assignment, invitation, or an available public Program. Use My Programs to follow your cohort, complete required courses and assignments, and view your Program progress.

Account & Settings

Setting up your learning profile

Account & Settings

Open My Profile to update personal details, your learning goal, mentorship needs, and About You information. Use Account Settings for preferences, notifications, and security.

Payments & Billing

Payment methods and refund policy

Payments & Billing

Available payment methods appear during checkout. Contact support with your order details to ask about a refund.

For Instructors

Creating your first course

For Instructors

Creator accounts can start a course from the creator dashboard and complete each required setup section.

Technical Support

Troubleshoot video and loading issues

Technical Support

Refresh the page, check your connection, and try a current browser. If the issue continues, contact support.

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